Operations Internship

Pony bikes is hiring!

About

Pony bikes: Instant city bike hire

Bus stops. Traffic jams. Empty docks.

Life’s too short... and you were made to move.

Which is why the moment has come for a movement.

To unchain the city and give you free rein: whoever you are and wherever you’re going. A movement powered by Pony.

No docking. No hassle. No limits.

Not just getting around. Changing the way the world goes round.

--

Join us and take the reins

What you will do

We are looking for an exceptionally talented, self starter candidate to join the operations team. Your key responsibility will be to maintain maximum availability of bikes at all time but you will also be willing to get stuck into all aspects of the business.
Pony is a start-up meaning that you will be in charge from day 1 and that you will be expected to make a huge impact

Fleet Management
• Train new staff members, plan and manage shifts
• Identify & arrange cold bikes removal
• Manage hotspot & riding zones
• Challenge & improve ops systems
• (you will be yourself on the field a lot moving bikes & driving an e-bike)

Repair & Maintenance
• Minimise number of bikes unavailable awaiting for repair work to be done
• Minimise average repair budget per bike
(• Repair some bikes yourself!)

Customer service
• Pick up complains & requests and sort out
• Minimise response time

What we are looking for

The ideal candidate:

• 2-6 months
• Able to get things done
• Eager to impress
• Passionate about solving real problems
• Focused / obsessed with results
• Ambitious / Hungry for success
• Top tier university or Grande Ecole

Recruitment Process

  • CV
  • What's app chat & case study
  • Face to face interview

Additional Information

  • Contract type: Internship (2 to 6 months)
  • Start date: 01 May 2018
  • Location: Oxford, United Kingdom ()
  • Education Level: Master's Degree
  • Experience Level: < 6 months